Exporting Your Data
oklido makes it easy to export your data for backup, compliance, or migration purposes.
Your Data Rights
Under GDPR and UK data protection law, you have the right to:
- Access your data
- Export your data in a portable format
- Delete your data (right to erasure)
Learn more about GDPR compliance →
Types of Exports
Document Export
Download all your documents:
- Go to Settings → Data Export
- Click "Export Documents"
- Choose format:
- ZIP file - All documents in original format
- PDF bundle - Combined PDF (documents only)
- Click "Generate Export"
- Download link sent to your email
Metadata Export
Export document information without files:
- Go to Settings → Data Export
- Click "Export Metadata"
- Choose format:
- CSV - Spreadsheet compatible
- JSON - Machine readable
- Click "Generate Export"
Includes:
- Document titles
- Types and sources
- Dates
- Tags
- Audit history
Account Data Export
Full GDPR data export:
- Go to Settings → Data Export
- Click "Request Full Data Export"
- Confirm your request
- Export prepared within 30 days (usually much faster)
Includes:
- All documents
- Metadata
- Account information
- Audit logs
- Settings
Selective Export
Export specific documents:
- Go to Documents
- Select the documents you want
- Click "Actions" → "Download"
- Documents downloaded as ZIP
Export Limits
| Plan | Export Size | Frequency |
|---|---|---|
| Free | 500 MB | Once per month |
| Pro | 50 GB | Unlimited |
| Family/Trust | 500 GB | Unlimited |
| Enterprise | Unlimited | Unlimited |
Security
Exports are secured:
- Encrypted download links - Time-limited URLs
- Email verification - Sent to account email only
- Audit logged - All exports recorded
- No third-party access - Direct download from our servers
Using Exported Data
Backup
Keep regular exports as backups:
- Schedule quarterly exports
- Store in a secure location
- Verify backup integrity
Migration
Moving to another system:
- Export documents as ZIP
- Export metadata as CSV
- Import to new system using their tools
Compliance
For regulatory requirements:
- Request Full Data Export
- Retain as required by regulations
- Ensure secure storage
Deleting Your Data
To delete your account and data:
- Go to Settings → Account
- Click "Delete Account"
- Confirm deletion
Warning: This action is permanent and cannot be undone.
We recommend exporting your data before deletion.
What Gets Deleted
- All documents
- Account information
- Audit logs
- Settings and preferences
What's Retained
For legal compliance, we may retain:
- Billing records (7 years)
- Anonymised usage data
- Legal hold documents (if applicable)