Connecting Email

Connect your email to automatically capture investment documents as they arrive.

Why Connect Email?

Email integration is one of oklido's most powerful features:

  • Automatic capture - Documents are saved as they arrive
  • No manual uploads - Attachments are extracted automatically
  • Full history - Sync past emails to capture older documents
  • Organised inbox - Documents go to oklido, emails stay in your inbox

Supported Email Providers

ProviderRequirements
GmailGoogle account, Gmail access
OutlookMicrosoft 365 or Outlook.com account

Connecting Gmail

  1. Go to Settings → Email Sources
  2. Click "Connect Gmail"
  3. Sign in to your Google account
  4. Review and accept the permissions
  5. You're connected!

Full Gmail setup guide →

Connecting Outlook

  1. Go to Settings → Email Sources
  2. Click "Connect Outlook"
  3. Sign in to your Microsoft account
  4. Review and accept the permissions
  5. You're connected!

Full Outlook setup guide →

Email Sync Options

After connecting, configure your sync preferences:

Filter by Sender

Only capture emails from specific senders (recommended):

example: *@investmentfirm.com, reports@bank.com

Filter by Label/Folder

Gmail: Capture emails with specific labels Outlook: Capture emails from specific folders

Attachments Only

Enable to only process emails that have attachments.

Sync History

Choose how far back to sync:

  • Free: Last 30 days
  • Pro: Last 1 year
  • Family/Trust: Unlimited history

What Happens to Emails?

oklido reads your emails to extract documents, but:

  • Emails stay in your inbox (we don't delete them)
  • Only attachments are saved to oklido
  • Email content is processed but not stored
  • You can disconnect at any time

Security

Your email connection is secure:

  • OAuth 2.0 authentication (we never see your password)
  • Encrypted data transmission
  • EU data residency (London region)
  • SOC 2 compliant infrastructure

Learn more about security →

Troubleshooting

Emails Not Syncing?

  1. Check your email connection in Settings
  2. Verify filters aren't too restrictive
  3. Wait 15-30 minutes for the initial sync
  4. Try disconnecting and reconnecting

Missing Attachments?

  • Only supported file types are extracted (PDF, DOC, XLS, etc.)
  • Very large attachments (>100MB) may not sync on Free plan
  • Encrypted attachments cannot be processed

Still having issues? Contact support@oklido.com