Connecting Email

Connect your email to automatically capture investment documents as they arrive.

Why Connect Email?

Email integration is one of oklido's most powerful features:

  • Automatic capture - Documents are saved as they arrive
  • No manual uploads - Attachments are extracted automatically
  • Full history - Sync past emails to capture older documents
  • Organised inbox - Documents go to oklido, emails stay in your inbox

Supported Email Providers

ProviderRequirements
GmailGoogle account, Gmail access
OutlookMicrosoft 365 or Outlook.com account

Connecting Gmail

  1. Go to SettingsEmail Sources
  2. Click "Connect Gmail"
  3. Sign in to your Google account
  4. Review and accept the permissions
  5. You're connected!

Full Gmail setup guide →

Connecting Outlook

  1. Go to SettingsEmail Sources
  2. Click "Connect Outlook"
  3. Sign in to your Microsoft account
  4. Review and accept the permissions
  5. You're connected!

Full Outlook setup guide →

Email Sync Options

After connecting, configure your sync preferences:

Filter by Sender

Only capture emails from specific senders (recommended):

example: *@investmentfirm.com, reports@bank.com

Filter by Label/Folder

Gmail: Capture emails with specific labels Outlook: Capture emails from specific folders

Attachments Only

Enable to only process emails that have attachments.

Sync History

Choose how far back to sync:

  • Free: Last 30 days
  • Pro: Last 1 year
  • Family/Trust: Unlimited history

What Happens to Emails?

oklido reads your emails to extract documents, but:

  • Emails stay in your inbox (we don't delete them)
  • Only attachments are saved to oklido
  • Email content is processed but not stored
  • You can disconnect at any time

Security

Your email connection is secure:

  • OAuth 2.0 authentication (we never see your password)
  • Encrypted data transmission
  • EU data residency (London region)
  • SOC 2 compliant infrastructure

Learn more about security →

Troubleshooting

Emails Not Syncing?

  1. Check your email connection in Settings
  2. Verify filters aren't too restrictive
  3. Wait 15-30 minutes for the initial sync
  4. Try disconnecting and reconnecting

Missing Attachments?

  • Only supported file types are extracted (PDF, DOC, XLS, etc.)
  • Very large attachments (>100MB) may not sync on Free plan
  • Encrypted attachments cannot be processed

Still having issues? Contact support@oklido.com